TECHNICAL SUPPORT AND AFTER SALES SERVICES
The installation and commissioning of the medical equipment are carried out by our team of dedicated and manufacturer trained engineers; who will also conduct trainings for the first-line users of the equipment.
In addition, all our equipment is covered by the 12-month manufacturer’s warranty.
At the end of the warranty period, we can provide after sales maintenance on a separate contract. This would include a planned preventive maintenance program involving quarterly visits for maintenance and service of the equipment.
Our maintenance contract is tailor made to satisfy the client’s requirement. They range from a full maintenance team to cover maintenance of all hospital services and equipment, to supervision/training of the clients own maintenance staff. Our engineers can be provided to carry out maintenance and /or repairs on either a contract or a single visit basis.